phone: 919-684-3531 | fax: 919-684-3091 | email: bursar@duke.edu| finance.duke.edu/bursar
Your student account contains all charges from the University as well as payments made to cover those charges. Charges include tuition, fees, on-campus housing, and meal plan. They may also include Duke “FLEX” account charges (see DukeCard), additional Food Points (see Dining) and other discretionary charges.
Payments to your student account include all University grants, loans, outside scholarships and all payments made on your behalf by family members and others.
Bills are prepared on a regular basis and are made available to you electronically on DukeHub. The amount due on your bill reflects all charges minus all payments and any anticipated financial aid. The amount due on each billing statement should be paid by the statement due date, although tuition and term fees should be paid in full before the start of each term. Fall charges are due on the first business day in August. Please visit the Bursar’s website for a complete billing schedule. You may also view your up-to-date student account history on DukeHub.
If you would like to grant permission to a parent or a third party to access your bills and student account history, please click to edit the Relationships/Student Proxy Access section of the Profile tab on DukeHub, and follow the instructions. You will not receive a bill via U.S. Mail—all bills will be available to you and those to whom you delegate access electronically on DukeHub.
Paying Your Bill
There are seven ways to pay your bill:
Restrictions on Past Due Accounts
Your bill is due before the start of each term. If your bill becomes past due, a late payment penalty charge (not to exceed 1.25% of the past due balance) will be assessed on subsequent bills. Past due balances may also prevent you from registering for classes or receiving certification of academic credits, transcripts, or your diploma, and may ultimately result in your withdrawal from the University. If your account remains outstanding after your departure from Duke, it may be referred to a collection agency and reported to a credit bureau.
Tuition Withdrawal Adjustments
If you withdraw from or are withdrawn by the University, a percentage adjustment to your tuition will occur depending on your withdrawal date. No adjustment for mandatory fees is made after classes begin. If withdrawal occurs, the amount of tuition refunded is:
Before classes begin: 100%
During 1st or 2nd week of classes: 80%
During 3rd, 4th, or 5th week of classes: 60%
During 6th week of classes: 20%
After 6th week of classes: 0%
Tuition Insurance
A.W.G. Dewar offers you the opportunity to insure your tuition, room, and board charges. Under their plan, insured students who withdraw from school during the semester due to illness or accident can recover up to 75% of covered charges. Benefits are coordinated with Duke’s tuition refund policy to ensure complete coverage for students. You will receive plan and enrollment information this summer. For further details, or to apply directly online, please visit collegerefund.com or call Dewar at 617-774-1555.